5 Executive summary
Tom Harper, president, ATM Industry Association; publisher, ATM Marketplace
9 Introduction
Tracy Kitten, senior editor, ATM Marketplace
10 Survey results: ATM Future Trends 2009
An in-depth look at the results of our comprehensive industry survey.
53 Industry perspectives (commentaries)
54 Debbie Bianucci, BAI
56 Rick DuVall, ACI Worldwide
58 Alan D. Falconer, ETA Inc.
60 Tracey Graham, Talaris
61 Jim Hanisch, CO-OP Financial Services
62 Eckard Heidloff, Wincor Nixdorf International
64 Arif Ismail and Walter Volker, PASA
66 Brian Kett, GRG International, an arm of GRG Banking
68 Aravinda Korala, KAL
70 Peter Kulik, Fifth Third Processing Solutions
72 Graham McKay, ATMIA Europe & Middle East
74 Lori Murray, Huntington National Bank
75 Bill Nuti, NCR Corp.
77 Chan Park, Nautilus Hyosung America Inc.
78 Jim Park, Credit Union 24
80 Bryan Pisciotta, Citibank
81 Patrick Wright, Wincor Nixdorf USA
83 Mark Yip, GRG Banking
85 Special section: The state of cash
Expert cash forecasts from Mike Lee, CEO of the
ATM Industy Association, and cash-habits data
from ATM Marketplace.
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